Question 1

Do I need a credit card for the free Level 1 assessment?

Accepted Answer

No. Level 1 self-assessment is free with no credit card and no time limit. You only enter payment details if you add AI drafting to a Level 1 assessment ($49), upgrade to Level 2 ($199), or subscribe to the Assessor Portfolio ($599 per month).

Question 2

Can I get a refund?

Accepted Answer

Yes. One-time purchases like the Level 2 self-assessment ($199) carry a 30-day refund window. If it is not the right fit, contact support within 30 days and we will refund you.

Question 3

Can I cancel the Assessor Portfolio subscription?

Accepted Answer

Anytime. The Assessor Portfolio is $599 per month with no annual contract. Cancel whenever you like, keep access through the end of the billing period, and we do not bill again after that.

Question 4

How many clients can I manage on the Assessor Portfolio?

Accepted Answer

As many as you need. The Assessor Portfolio is $599 per month for unlimited clients, with no per-seat or per-client fees.